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The following shall apply to LOYAL Alarm purchase:
Purchase price DOES NOT include installation. Please contact us for installation pricing. Wholesale pricing available for bulk purchases. Please call for pricing. 7% Indiana Sales Tax and Shipping & Handling fees are additional and included in total price. Payment in full required prior to shipment. Send check or money order to Loyal Heating & Air Conditioning, 2230 S. Ritter Avenue, Indianapolis, IN 46203. Credit card purchases are processed securely through PayPal. No PO boxes - shipping address MUST be to a regular street address.
All information obtained will be kept in a secure database and will not be shared with anyone with the exception of official police authorities upon request. See Privacy Statement for more information.
LOYAL Alarm Refund & Return Policy:
The LOYAL Alarm must be returned in its original condition, with all switches and other accessories without damage or alteration. Any and all written materials MUST be returned with the LOYAL Alarm. Copying of any information is strictly prohibited and is considered copyright infringement. Should it be found any parts, accessories or paperwork shipped with all LOYAL Alarms is missing, this forfeits any right to a refund. To return the LOYAL Alarm, please call (317) 797-9772 to obtain a troubleshoot/confirmation number. Returning the LOYAL Alarm without a troubleshoot/confirmation number will cause delay in processing of any refund. Returns must be received within 30 days of purchase to be eligible for a refund. A restocking fee of twenty percent (20%) applies to all returns and will be deducted from your refund. Refunds received in a timely manner will be processed and mailed within 30 days of receipt of the returned LOYAL Alarm(s). Refunds will be mailed to address from which LOYAL Alarm is returned. Return Shipping & Handling of LOYAL Alarm is sender's responsibility and expense.
Although the LOYAL Alarm has been returned and refunded the information obtained in the purchase and refund process is
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